. (Not available in Asset Manager) Regular notes only appear on the , , or page.
Messages may appear at the top of a page after first retrieving a patron, copy, or item record. They may contain block conditions or information about the patron, copy, or item that requires attention, or a note.
(not applicable to Media Manager sites)
A block condition occurs whenever a patron reaches one of the limits for his patron type. During a patron's transaction, Destiny alerts you with a message that begins with "[Action] Blocked:" and lists the limit(s) reached.
You must address the block condition or override it before continuing with the transaction. Only users with one of the following permissions in their Access Level can dismiss the message and proceed with the transaction:
An informational message about a patron may include ready holds they need to pick up, any overdue checkouts, or fines that require attention. For a copy or an item, it may include information about an existing conflict.
For example, the copy may be checked out to some other patron, it may have a hold on it, or it may have been marked Lost.
Informational messages do not require overriding.
To address patron issues, switch to , , , or . Destiny retains the current patron information whenever you switch between , , , , and or, at district media centers, between and .
To address copy issues, switch to the page and retrieve the copy.
To address item issues, switch to the page and retrieve the copy.
To change an important note into a regular one, clear the flag by clicking . (Not available in Asset Manager)
Regular notes only appear on the ,
, or page.
To delete any notes, switch to the , , or page.